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State Bank of Florence Privacy Policy

At The State Bank of Florence, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Principles serve as standards for all State Bank of Florence employees for collection, use, retention and security of individual customer information.

At The State Bank of Florence, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of customer information is a priority for our bank.

We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service. Our Use of Information provisions explain these concepts in greater detail.

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

At The State Bank of Florence, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of \ customer information and on these Privacy Principles. Because of the importance of these issues, all State Bank of Florence employees are responsible for maintaining the confidentiality of customer information and employees who violate these Privacy Principles will be subject to disciplinary measures.

The State Bank of Florence is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

When it comes to sharing customer information with unaffiliated companies, The State Bank of Florence places strict limits on who receives specific information about customer accounts or other personally identifiable data. The State Bank of Florence may share information with such companies that provide a product or service that may benefit our customers. Whenever we do this, we carefully review the company and the product or service to make sure it provides value to our customers. We share the minimum amount of information necessary for that company to offer its product or service.

We may also shared information with unaffiliated companies when: they assist us in providing our products and services to our customers; in the normal course of our business (for example, with consumer reporting agencies and government agencies); it is legally required or permitted in connection with fraud investigations and litigation; in connection with acquisitions and sales; and at the request of with the permission of a customer.

When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

At The State Bank of Florence. we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how our bank protects your confidential information, please call us at (715) 528-4844, (715) 696-3956, or e-mail us at: sbfbank@netnet.net.

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